Services

Decatur Espresso is committed to providing exceptional service and support, both before and after the sale. In addition to our large selection of espresso equipment, we have the knowledge and parts inventory to service most all brands of espresso and coffee beverage equipment. We pride ourselves on having the best factory trained service technicians who are committed to providing superior service and support.
In addition to offering an extensive product line and service that leads the industry, Decatur Espresso offers ongoing customer support in many areas. Whether you are new to the specialty coffee industry, or an established restaurant in need of additional training, we can provide you with the expertise required to succeed.
Decatur Espresso offers a wealth of support in the following areas to ensure your ultimate success:
  • Coffeehouse Consultation
  • National Chain Account Programs
  • Employee Training Seminars
  • Menu Development
  • Marketing Materials and Support
  • Facility Layout and Design
  • Site Evaluation
  • Beverage Profit Analysis
  • Industry Information/Trends
  • Preventative Maintenance/Service Programs
  • Technical Support
To learn more about any of our services, feel free to contact us. 




Coffee Shop Consultation

Decatur Espresso is proud of the reputation is has earned by providing their customers with superior support before and after the sale. Decatur Espresso has established long-term relationships with all major coffee & espresso equipment manufactures and coffee house product distributors. We have gained a wealth of information over the years and are willing to share that information with you.  With your input and direction, we are able to offer you valuable advice to help you make informed decisions about your business. We provide this service at no additional cost to you. So whether you are a new start up or an established business or just need our take on a product please feel free to contact us. We will do our very best to assist you.

Please contact us and we will get back to you promptly.


Equipment Service Request

Decatur Espresso provides service and stocks parts for the following equipment: Astoria, Astra, Brasilia, Bunn, Casadio, Cecilware, Curtis, Elektra, Faema, Fetco, Franke, Gaggia, Grindmaster, La, Cimbali, La Marzocco, La Pavoni, La San Marco, La Spazaile, Lavazza Blue, Mazzer, Nuova Simonelli, Reneka, schaerer, Starbucks, Thermoplan, Unic, Vita Mix, Wega and many others.

Please contact us and we will get back to you promptly.