Decatur Espresso understands that options are always important in any buying decision. Our goal is for our clients to not only be satisfied with their equipment, but to be comfortable with the terms of their purchase. We offer the following simple and flexible purchase options:

• Cash is the most cost effective way to purchase because there are no interest fees and a discount may be provided for multiple purchases.
• Credit and Debit cards are a common method of payment for those wanting to earn airline miles and other benefits offered by their credit card companies.
• Leasing is one of the fastest growing ways of financing equipment in business today. A growing business is likely to face the dilemma of limited cash flow and the need to add additional equipment. Leasing allows a client to not only obtain the equipment, but puts the equipment to work generating income without a major capital investment and with real cash flow advantages. At the end of your lease term, you may take ownership of the equipment.
• Custom financing can be arranged for established businesses with a history of timely payments.

Whatever your financial priorities, Decatur Espresso can find a solution. Feel free to call or email us today.

Decatur Espresso accepts most major credit cards including Visa, MasterCard, Discover & American Express.

Decatur Espresso is committed to providing exceptional service and support, both before and after the sale. In addition to our large selection of espresso equipment, we have the knowledge and parts inventory to service most all brands of espresso and coffee beverage equipment. We pride ourselves on having the best factory trained service technicians who are committed to providing superior service and support.

In addition to offering an extensive product line and service that leads the industry, Decatur Espresso offers ongoing customer support in many areas. Whether you are new to the specialty coffee industry, or an established restaurant in need of additional training, we can provide you with the expertise required to succeed.

Decatur Espresso offers a wealth of support in the following areas to ensure your ultimate success:

• Coffeehouse Consultation
• National Chain Account Programs
• Employee Training Seminars
• Menu Development
• Marketing Materials and Support
• Facility Layout and Design
• Site Evaluation
• Beverage Profit Analysis
• Industry Information/Trends
• Preventative Maintenance/Service Programs
• Technical Support

To learn more about any of our services, feel free to contact us.

Decatur Espresso has three options for you to place your orders:

1. Internet : www.decaturespresso.com
2. Phone : (800) 40LATTE
3. Fax : (504) 734-8943

To cancel an order you have placed with Decatur Espresso, you must call Decatur Espresso (1-800-40LATTE). We will make every effort to accommodate your request using the following guidelines:

• Orders that are cancelled before the product has been packaged for shipment will be cancelled at no charge and you will receive a full refund.
• Orders that are cancelled after the product has been packaged for shipping but before the product has shipped will be cancelled. You will receive a refund of the full amount minus a 10% restocking fee.
• Orders that are refused at time of delivery and returned to Decatur Espresso. You will receive a refund minus shipping charges and a 10% restocking fee after Decatur Espresso receives the product back at its warehouse.

In rare instances we may be out of a particular item that was indicated as “in-stock” when you placed your order. When this occurs we will notify you by email of this situation. We will ship the balance of your order and adjust your invoice and the amount charged to your credit card accordingly.

Decatur Espresso will accept returns of product with a Return Authorization Number (RTA) issued by Decatur Espresso. You will need to contact Decatur Espresso to obtain a RMA number before shipping the product back to Decatur Espresso. Depending on the type of product being returned there will be a 10-25% restocking charge plus any other cost that Decatur Espresso may be required to pay to in order to accommodate your request. Any and all of these charges will be discussed and provided to you before the RMA is granted. Any credit due to you from the return will be credited to the same card that the purchase was made on and will be done so only after the product has been returned to Decatur Espresso and accepted under the following guidelines:

• The product must have been purchased from Decatur Espresso within the last 15 days.
• The product must be in its original unopened packaging free of any damage.
• The product is to be shipped back to Decatur Espresso prepaid.
• The product must be packaged correctly to insure safe delivery.
• The RMA# must be clearly marked on the outside of the package.
• Packages without a RMA# will be refused.

Decatur Espresso utilizes UPS same day shipping Monday - Friday for orders received before 1:00 PM CST. Orders received after that time will be shipped the next business day.

Shipping Charges are based on weight, distance and method of delivery. UPS methods of delivery include regular ground, overnight, 2nd day air and 3rd Day Air. Final shipping charges are shown before finalizing your order. All Packages are guaranteed free replacement should they become damaged lost or stolen during transit. Electronic delivery tracking will be sent by email.

Please note that the shipping charges shown at the time of purchase is strictly limited to continental USA (48 states). We are unable to deliver to postal office boxes, military bases, APO, Alaska, Hawaii, PR (Puerto Rico) and areas outside of continental USA.

For large orders, it may be more cost efficient to ship by a commercial carrier. If it is determined that your order should be shipped via a commercial carrier, our shipping department will contact you with the adjusted shipping cost for your approval.

Please inspect all of your shipments from UPS or other carriers before signing for them. If they are damaged please refuse the order. Note on the delivery receipt that the carrier damaged the merchandise during shipment. Please notify Decatur Espresso within 48 hours of the refused shipment.

We are committed to protecting your privacy. This Privacy Policy details how we use your personal identifying information. This Privacy Policy may be modified at any time without notice to you. Please review this document each time you visit us or use any of our services.

We will never reveal your personal information to any third party or entity except under the following circumstances, as explained below:

If a governmental agency, or an attorney, subpoenas your private information, or makes a formal request for discovery pursuant to any legal action, or pending legal action.

If our attorney requests such information relevant to a current or pending legal matter in which you are a potential or actual party or otherwise contributed in some way to the causation of the legal matter.

Please note that we may employ the use of Cookies. Cookies are small programs that enhance your use of the Internet, in general, and specifically we use Cookies to enhance your usage of our functions.

You may turn off your Cookies by adjusting the appropriate setting on your browser. Please consult the HELP menu of your browser to learn how to turn your Cookies off. Cookies do not reveal personal information and if you turn off your "Cookies" you may find your enjoyment of the Internet, and our site, to be reduced or impaired.

Naturally, should you purchase a service or product from us; we will require sufficient information from you so that we can complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required for processing the order. We may also update such data should you grant us permission to bill you or your credit card for recurring charges, such as monthly or other types of periodic payments. All information of this nature is maintained by us in a secure database and transmitted across the Internet from you to us using secured transmission encryption. We will not share this information with any third person or entity.

Read This Terms of Use Agreement Before Accessing Website.

Effective Date: This Terms of Use Agreement was last updated on July 7, 2008.

This Terms of Use Agreement sets forth the standards of use of the Decatur Espresso Online Service. By using the Decatur Espresso website (decaturespresso.com) you (the “Member”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at Decatur Espresso website (decaturespresso.com). Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Description of Service

Decatur Espresso is providing Member with access to their online store and to other informational services provided by Decatur Espresso on this website. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member’s access to the Internet, and (3) pay any fees relate with such connection.

2. Disclaimer of Warranties.

The site is provided by Decatur Espresso on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, Decatur Espresso makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. Decatur Espresso shall have no liability for any interruptions in the use of this Website. Decatur Espresso disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement.

3. Limitation of Liability

DECATUR ESPRESSO SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR DECATUR ESPRESSO SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF DECATUR ESPRESSO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

4. Indemnification

Member agrees to indemnify and hold Decatur Espresso, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.

5. Modifications and Interruption to Service

Decatur Espresso reserves the right to modify or discontinue the Service with or without notice to the Member. Decatur Espresso shall not be liable to Member or any third party should Decatur Espresso exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Decatur Espresso does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

6. Third-Party Sites

Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties’ sites.

7. Disclaimer Regarding Accuracy of Vendor Information

Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While Decatur Espresso makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.

Decatur Espresso makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.

8. Governing Jurisdiction of the Courts

Our website is operated and provided in the State of Louisiana. As such, we are subject to the laws of the State of Louisiana, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Louisiana.

9. Compliance with Laws.

Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

10. Copyright and Trademark Information

All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2008 Decatur Espresso.com, with all rights reserved, or is the property of Decatur Espresso and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Decatur Espresso is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Decatur Espresso.

Decatur Espresso™ and Decatur Espresso.com™ are proprietary marks of Decatur Espresso. Decatur Espresso’s trademarks may not be used in connection with any product or service that is not provided by Decatur Espresso, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Decatur Espresso.

All other trademarks displayed on Decatur Espresso’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with Decatur Espresso.

11. Botnets

Decatur Espresso retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, Decatur Espresso reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

12. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Decatur Espresso, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

Espresso Machines

Faema-, Nouva Simonelli and Franke Espresso machines have a limited 1-year Parts warranty from their respective manufacturer to be free of defects in material or workmanship, under normal use and operation. Defective parts, subject to the inspection of the Manufacturer, will be replaced or repaired during the warranty period on a no charge basis. Improper operation due to high or low voltage conditions, inadequate wiring, accidental damage, or improper use, is the responsibility of the Buyer. All shipping costs related to returning the equipment or parts to the Manufacturer for inspection will be prepaid by the buyer. Shipping non-defective parts back to the Buyer will be paid by the Buyer. In no event shall Decatur Espresso be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities or services, or any other special, incidental or consequential damages.

BUNN-O-MATIC COMMERCIAL PRODUCT WARRANTY

Bunn-O-Matic Corp. (“BUNN”) warrants equipment manufactured by it as follows:

• 1) All equipment other than as specified below: 2 years parts and 1 year labor.
• 2) Electronic circuit and/or control boards: parts and labor for 3 years.
• 3) Compressors on refrigeration equipment: 5 years parts and 1 year labor.
• 4) Grinding burrs on coffee grinding equipment to grind coffee to meet original factory screen sieve analysis: parts and labor for 3 years or 30,000 pounds of coffee, whichever comes first.,/li>

These warranty periods run from the date of installation BUNN warrants that the equipment manufactured by it will be commercially free of defects in material and workmanship existing at the time of manufacture and appearing within the applicable warranty period. This warranty does not apply to any equipment, component or part that was not manufactured by BUNN or that, in BUNN’s judgment, has been affected by misuse, neglect, alteration, improper installation or operation, improper maintenance or repair, damage or casualty. This warranty is conditioned on the Buyer 1) giving BUNN prompt notice of any claim to be made under this warranty by telephone at (217) 529-6601 or by writing to Post Office Box 3227, Springfield, Illinois 62708-3227; 2) if requested by BUNN, shipping the defective equipment prepaid to an authorized BUNN service location; and 3) receiving prior authorization from BUNN that the defective equipment is under warranty. THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN are not authorized to make modifications to this warranty or to make additional warranties that are binding on BUNN. Accordingly, statements by such individuals, whether oral or written, do not constitute warranties and should not be relied upon. If BUNN determines in its sole discretion that the equipment does not conform to the warranty, BUNN, at its exclusive option while the equipment is under warranty, shall either 1) provide at no charge replacement parts and/or labor (during the applicable parts and labor warranty periods specified above) to repair the defective components, provided that this repair is done by a BUNN Authorized Service Representative; or 2) shall replace the equipment or refund the purchase price for the equipment. THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE SALE OF THIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT BUNN’S SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND. In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities or services, or any other special, incidental or consequential damages.